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Healthcare-Call Center

One of the leading South bay hospital is looking for a PBX Call Center, flexible individual, adept in multi-tasking in a busy call center that averages 50,000 calls monthly.
This individual must possess excellent customer service skills and exemplary telephone etiquette.
Under general supervision operates PBX Operator's console including handling incoming, outgoing and intra-service calls.
Operates and processes requests for patient location, overhead paging, and pager activation.
Is also responsible for processing emergency calls per established Code/STAT protocols and monitoring various alarms.


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